A process map is a visual representation of a sequence of activities that helps illustrate the current process, expose waste, and agree on countermeasures to achieve a desired, future state of the process.

The first time process mapping is used to expose and remove waste, the improvement team typically reduces anywhere from 40 to 70 percent of the steps involved.

Process mapping can be an effective visual tool in your arsenal for exposing and removing waste. Process maps are often used for business processes where time observations are difficult to capture and where many hand-offs in information, signatures or approvals occur.

Process maps are excellent tools for helping team members understand each other’s tasks and the impacts each has in the overall process.

We train your team on the mechanics of process mapping, and when to effectively apply this robust tool for removing waste. We then facilitate improvement activities on actual processes in your company, using this tool to guide your Lean leaders to become their own facilitators.

Your developing Lean leaders learn the nuances of team member selection, event scoping for effectiveness, group facilitation, how to use non-leading questions to gain consensus, root cause analysis, and rules for successful brainstorming.