We help you reduce reduce risk and gain tactical advantage over your competitors by building your only appreciating asset – your people. We strengthen your team by teaching them how to apply the Lean principles—the Toyota Production System—to drive a culture of continuous improvement.
The concepts and approach we use are based on the Toyota Production System, a philosophy of “the complete elimination of all waste” that applies to all aspects of the organization. You and your team learn how to pursue value to the customer and security for the people working in the company.
Companies applying Lean regularly improve productivity by 40-80%+. They do this by viewing processes from the customer’s perspective, and eliminating waste wherever possible. Learn a bit about what Lean is to get an edge. Follow this link and we’ll show you how your company can save.
Skilled Lean practitioners find that office environments have as much or more waste as the production floor. Fortunately, the Lean principles and tools that make production flow also apply effectively to information flow.
What Our Clients Say
Rick and Elizabeth are fun to work with and they always bring great perspective. I look to them as mentors and value the experience and passion they share during each session and beyond.
We started to ask what would it look like if our business was the best at getting better—and what that would look like to our customers. Our highest gains are from the encouraging attitudes Elizabeth and Rick instill in our employees through the seminars and events.
The numbers are exciting but what is even more gratifying is the new attitude in that division of our company. The time and opportunity that was given to share ideas and trial different methods was a truly empowering and meaningful bonding experience for everyone involved. We are grateful to the Peters Company for taking the time to help us create a better tomorrow.
With the support and leadership of the Peters Company, our Election Teams have helped us develop several changes that look minor on the surface but made significant improvements to our speed, accuracy, and efficiency in processing voted ballots.
I heard nothing but praise from our team members, especially when we were able to process ballots faster with the same high degree of accuracy. We had a visit from Secretary of State Dennis Richardson who was interested in what each of us was doing. It was a good opportunity for us to show off the results of the work Brian had in mind when he hired the two of you to discover the places in our former process that were redundant. Thanks so much for listening to our ideas and leading us to a better, more rewarding process--for us, and ultimately, our voters.
We highly recommend the services of Rick and Elizabeth Peters, whether your company is just beginning its lean journey or assistance is needed advancing to the next level. The Peters Company has provided our business with training, tools, guidance, and feedback to help us initiate a lean culture and conduct successful kaizen events within our facility. They are extremely adaptive in teaching basic lean concepts to new employees or working with management on advanced topics or group dynamics. Most of all, they are genuine individuals who care about the people they work with and want to see them grow and succeed in all aspects of life.
We have had consultants show up and tell us what to do, but after they left, nothing really happened. The Peters Company worked alongside our team and coached us throughout the improvement process. Today our team is stronger, and the return on investment is huge. We’re saving at least two hours per day for every crew member.
Lean gives us the framework for improving productivity in our business. By looking at the seven wastes — and working to remove them — we are definitely more productive than ever and we give more value to our customer today than ever before. By looking at value and waste from this perspective I see new opportunities to improve this business every day.
In our selecting process with pack items we were able to improve our units per worker hour by 55 percent just by developing standard work. In our last hanging basket event we had a 475% improvement and we were able to reduce our headcount from 4 people to 3 people.
We have been blessed to work with The Peters Company over the past several years. They have a true passion for process improvement and have the leadership to drive results. Since we’ve applied Lean principles to our grading process, our company has experienced a 37 percent productivity improvement in that area of the business.
Rick and Elizabeth really helped refine and improve our processes at Skagit Gardens. So much waste eliminated! A great program and a great team. Can't wait to have you back!
We went farther with The Peters Company in process mapping than we had before. You both handled the dynamic extremely well and your facilitation gave us better results than we expected. I’m amazed at the coming together of our team. We "moved the bar" to where we can make big improvements moving forward.
The Seven Wastes
Transportation: Moving product, information or materials
Inventory: Accumulating more than the minimum needed
Motion: Movement of people
Waiting: When people wait, or raw materials or product are idle
Over-processing: Doing things beyond the needs of the customer
Overproduction: Producing more than customers need